在非洲，隨著基礎(chǔ)設(shè)施建設(shè)項(xiàng)目的不斷增加，對(duì)高性能工程機(jī)械的需求也在持續(xù)上升。作為非洲最大經(jīng)濟(jì)體之一，尼日利亞對(duì)工程設(shè)備的需求尤其強(qiáng)烈。上海挖百萬二手挖掘機(jī)市場最近幫助一位來自尼日利亞的客戶成功采購并出口了一臺(tái)卡特340挖掘機(jī)。今天，我們將分享這一真實(shí)的客戶案例，展示我們?nèi)绾螢閲H客戶提供量身定制的解決方案。

In Africa, as infrastructure projects continue to increase, the demand for high-performance construction machinery is also rising. As one of the largest economies in Africa, Nigeria has a particularly strong demand for construction equipment. Recently, Shanghai Wabaiwan Used Excavator Market helped a Nigerian client successfully purchase and export a Caterpillar 340 excavator. Today, we share this real customer case to show how we provide tailored solutions for our international clients.

客戶背景

Client Background

這位尼日利亞客戶是一家位于拉各斯的大型建筑公司的采購經(jīng)理，負(fù)責(zé)為公司旗下的多個(gè)基礎(chǔ)設(shè)施項(xiàng)目采購設(shè)備。由于公司即將啟動(dòng)一項(xiàng)涉及多條道路和橋梁建設(shè)的大型項(xiàng)目，客戶急需采購一臺(tái)性能強(qiáng)勁且耐用的挖掘機(jī)。經(jīng)過多方對(duì)比和考察，客戶最終決定在上海挖百萬二手挖掘機(jī)市場采購一臺(tái)卡特340挖掘機(jī)。

The Nigerian client is a procurement manager for a large construction company based in Lagos, responsible for purchasing equipment for several infrastructure projects under the company. With the company about to launch a large-scale project involving multiple roads and bridges, the client urgently needed to purchase a powerful and durable excavator. After comparing and evaluating various options, the client ultimately decided to purchase a Caterpillar 340 excavator from Shanghai Wabaiwan Used Excavator Market.

挑戰(zhàn)與需求

Challenges and Needs

尼日利亞的基礎(chǔ)設(shè)施項(xiàng)目常常面臨多種挑戰(zhàn)，特別是涉及廣泛地形變化和多雨氣候的施工項(xiàng)目。客戶的主要需求和挑戰(zhàn)包括：

1. 設(shè)備適應(yīng)性：需要一臺(tái)能夠在復(fù)雜地形和多變天氣條件下穩(wěn)定工作的挖掘機(jī)，并且能夠長時(shí)間高效運(yùn)行。

2. 及時(shí)交付：由于項(xiàng)目的緊迫性，客戶希望設(shè)備能夠快速運(yùn)抵尼日利亞，確保施工進(jìn)度不受影響。

3. 售后支持：客戶期望在設(shè)備到達(dá)后能夠獲得及時(shí)的技術(shù)支持和配件供應(yīng)，以應(yīng)對(duì)任何突發(fā)情況。

Infrastructure projects in Nigeria often face various challenges, especially in construction projects involving extensive terrain variation and rainy climates. The client’s main needs and challenges included:

1. Equipment Adaptability: They needed an excavator that could operate reliably in complex terrains and variable weather conditions and maintain high efficiency over long periods.

2. Timely Delivery: Given the urgency of the project, the client wanted the equipment to be shipped to Nigeria quickly to ensure that the construction schedule was not affected.

3. After-Sales Support: The client expected timely technical support and spare parts supply after the equipment arrived to handle any unexpected situations.

上海挖百萬的解決方案

Shanghai Wabaiwan’s Solution

1. 精準(zhǔn)設(shè)備推薦 / Accurate Equipment Recommendation

在深入了解客戶的項(xiàng)目需求后，上海挖百萬推薦了這臺(tái)卡特340挖掘機(jī)。這款設(shè)備以其強(qiáng)大的挖掘力和出色的耐用性著稱，非常適合在尼日利亞復(fù)雜的施工環(huán)境中使用。我們?yōu)榭蛻籼峁┝嗽O(shè)備的詳細(xì)工作記錄、維護(hù)報(bào)告以及操作視頻，客戶對(duì)設(shè)備的狀況表示非常滿意，并迅速確認(rèn)了訂單。

After thoroughly understanding the client’s project needs, Shanghai Wabaiwan recommended this Caterpillar 340 excavator. Known for its powerful digging force and excellent durability, this machine was ideal for use in Nigeria’s complex construction environment. We provided the client with detailed work records, maintenance reports, and operation videos of the machine, and the client was very satisfied with its condition, quickly confirming the order.

2. 拆解與裝運(yùn)服務(wù) / Disassembly and Shipping Services

考慮到設(shè)備的體積和長途運(yùn)輸?shù)囊螅覀冊(cè)诎l(fā)貨前對(duì)卡特340挖掘機(jī)進(jìn)行了專業(yè)拆解，確保設(shè)備在運(yùn)輸過程中安全無損。我們與專業(yè)的物流公司合作，制定了詳細(xì)的運(yùn)輸計(jì)劃，確保設(shè)備能夠按時(shí)、安全地抵達(dá)尼日利亞。整個(gè)運(yùn)輸過程進(jìn)展順利，設(shè)備如期到達(dá)拉各斯，客戶對(duì)我們的物流服務(wù)表示高度認(rèn)可。

Given the size of the equipment and the requirements for long-distance transportation, we professionally disassembled the Caterpillar 340 excavator before shipping to ensure safe transport. We collaborated with a professional logistics company to develop a detailed shipping plan, ensuring that the machine would arrive in Nigeria on time and in good condition. The entire shipping process went smoothly, and the equipment arrived in Lagos as scheduled. The client highly appreciated our logistics service.

3. 全面的售后支持 / Comprehensive After-Sales Support

設(shè)備到達(dá)尼日利亞后，我們的技術(shù)團(tuán)隊(duì)為客戶提供了遠(yuǎn)程操作指導(dǎo)，幫助他們順利完成了設(shè)備的重新組裝和調(diào)試。我們還提供了備件供應(yīng)和長期技術(shù)支持，以確保設(shè)備在項(xiàng)目中的穩(wěn)定運(yùn)行。客戶對(duì)我們的售后服務(wù)表示非常滿意，認(rèn)為這些服務(wù)為他們的項(xiàng)目成功提供了有力保障。

After the equipment arrived in Nigeria, our technical team provided remote operation guidance to help the client successfully complete the reassembly and commissioning of the machine. We also offered spare parts supply and long-term technical support to ensure the equipment ran smoothly throughout the project. The client was very satisfied with our after-sales service, acknowledging that these services provided strong support for the success of their project.

客戶反饋

Client Feedback

項(xiàng)目順利推進(jìn)后，客戶對(duì)上海挖百萬提供的卡特340挖掘機(jī)及其服務(wù)表示高度贊賞。他們表示，這臺(tái)設(shè)備在項(xiàng)目中的表現(xiàn)超過了預(yù)期，不僅提高了施工效率，還幫助他們按時(shí)完成了施工任務(wù)。客戶特別感謝我們?cè)谠O(shè)備推薦、拆解與裝運(yùn)、以及售后支持方面提供的全方位服務(wù)，并表示將在未來的項(xiàng)目中繼續(xù)選擇上海挖百萬作為設(shè)備供應(yīng)商。

As the project progressed smoothly, the client expressed high praise for the Caterpillar 340 excavator and services provided by Shanghai Wabaiwan. They stated that the machine’s performance exceeded expectations, not only improving construction efficiency but also helping them complete the project on schedule. The client especially appreciated the comprehensive service we provided in equipment recommendation, disassembly and shipping, and after-sales support, and indicated they would continue to choose Shanghai Wabaiwan as their equipment supplier for future projects.

結(jié)語

Conclusion

尼日利亞客戶的成功案例展示了上海挖百萬在國際市場中為客戶提供高效、定制化服務(wù)的能力。我們不僅提供高質(zhì)量的二手設(shè)備，還為客戶量身定制解決方案，確保他們?cè)谌蚍秶鷥?nèi)的項(xiàng)目中取得成功。如果您也在尋找可靠的二手挖掘機(jī)供應(yīng)商，上海挖百萬將是您的最佳選擇。

The success story of the Nigerian client demonstrates Shanghai Wabaiwan’s ability to provide efficient and customized services to clients in the international market. We not only provide high-quality used equipment but also tailor solutions to ensure clients achieve success in their global projects. If you are also looking for a reliable used excavator supplier, Shanghai Wabaiwan is your best choice.

上海挖百萬二手挖掘機(jī)
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