在全球范圍內(nèi)，越來越多的企業(yè)選擇從中國采購二手工程機(jī)械設(shè)備。對于許多國際客戶而言，找到一家值得信賴的供應(yīng)商至關(guān)重要。今天，我們分享一個真實的客戶故事：一位來自印尼的客戶如何通過上海挖百萬二手挖掘機(jī)市場成功采購二手挖掘機(jī)，并在項目中取得了顯著成效。

Around the world, more and more companies are choosing to purchase used construction machinery from China. For many international clients, finding a trustworthy supplier is crucial. Today, we share a true customer story: how an Indonesian client successfully purchased a used excavator through Shanghai Wabaiwan Used Excavator Market and achieved significant results in their project.

客戶背景

Client Background

這位印尼客戶是一家中型建筑公司的采購經(jīng)理，主要負(fù)責(zé)公司在印尼多個島嶼上的基礎(chǔ)設(shè)施建設(shè)項目。由于公司即將開始一項新的道路建設(shè)工程，急需采購一臺性價比高、性能可靠的二手挖掘機(jī)，以滿足項目的需求。

The Indonesian client is the procurement manager of a medium-sized construction company responsible for multiple infrastructure projects across various islands in Indonesia. As the company was about to start a new road construction project, they urgently needed to purchase a cost-effective and reliable used excavator to meet the project's demands.

挑戰(zhàn)與需求

Challenges and Needs

在與客戶的初步溝通中，我們了解到客戶面臨幾個關(guān)鍵挑戰(zhàn)：

1. 設(shè)備選擇：由于項目地點在偏遠(yuǎn)地區(qū)，客戶需要一臺能夠應(yīng)對復(fù)雜地形且易于維護(hù)的挖掘機(jī)。

2. 預(yù)算限制：客戶的預(yù)算有限，希望能夠在控制成本的前提下，找到一臺質(zhì)量可靠的二手設(shè)備。

3. 物流與交付：印尼的地理位置分散，物流運輸是一個不小的挑戰(zhàn)，客戶希望設(shè)備能夠及時、安全地運達(dá)現(xiàn)場。

During initial communication with the client, we identified several key challenges:

1. Equipment Selection: Due to the project's remote location, the client needed an excavator capable of handling complex terrain and easy maintenance.

2. Budget Constraints: With a limited budget, the client wanted to find a reliable used machine while controlling costs.

3. Logistics and Delivery: Indonesia's dispersed geography posed a logistical challenge, and the client wanted the equipment to be delivered on time and safely to the site.

上海挖百萬的解決方案

Shanghai Wabaiwan’s Solution

1. 精準(zhǔn)的設(shè)備推薦 / Accurate Equipment Recommendation

根據(jù)客戶的需求，我們?yōu)槠渫扑]了一臺卡特彼勒（Caterpillar）320D二手挖掘機(jī)。該設(shè)備經(jīng)過嚴(yán)格的檢修和保養(yǎng)，性能良好，能夠應(yīng)對印尼項目的復(fù)雜地形。我們還向客戶展示了設(shè)備的詳細(xì)報告，包括工作小時數(shù)、維護(hù)記錄和實際操作視頻，讓客戶對設(shè)備的狀況有了全面了解。

Based on the client’s needs, we recommended a Caterpillar 320D used excavator. The machine had undergone rigorous inspection and maintenance, ensuring good performance for the complex terrain of the Indonesian project. We also provided the client with a detailed report on the equipment, including operating hours, maintenance records, and an actual operation video, giving the client a comprehensive understanding of the machine's condition.

2. 靈活的付款和物流安排 / Flexible Payment and Logistics Arrangements

為了幫助客戶在預(yù)算內(nèi)完成采購，我們?yōu)槠涮峁┝遂`活的付款方式，包括分期付款選項。此外，我們與經(jīng)驗豐富的國際物流公司合作，確保設(shè)備能夠按時、安全地運抵印尼項目現(xiàn)場。我們還提供了實時物流跟蹤服務(wù)，讓客戶隨時掌握設(shè)備的運輸進(jìn)展。

To help the client stay within budget, we offered flexible payment options, including installment plans. Additionally, we partnered with an experienced international logistics company to ensure the equipment would arrive on time and safely at the Indonesian project site. We also provided real-time logistics tracking, allowing the client to monitor the shipment's progress.

3. 優(yōu)質(zhì)的售后服務(wù) / Quality After-Sales Service

設(shè)備到達(dá)印尼后，我們的技術(shù)團(tuán)隊為客戶提供了遠(yuǎn)程操作指導(dǎo)和設(shè)備調(diào)試支持，確保挖掘機(jī)能夠順利投入使用。我們還承諾提供后續(xù)的備件供應(yīng)和技術(shù)支持，確保設(shè)備在項目期間始終保持最佳狀態(tài)。客戶對我們的專業(yè)服務(wù)和設(shè)備質(zhì)量表示高度滿意，并計劃在未來的項目中繼續(xù)與我們合作。

After the equipment arrived in Indonesia, our technical team provided remote operation guidance and equipment commissioning support to ensure the excavator was put into operation smoothly. We also committed to providing ongoing spare parts supply and technical support, ensuring the machine would remain in optimal condition throughout the project. The client was highly satisfied with our professional service and the quality of the equipment and plans to continue working with us on future projects.

客戶反饋

Client Feedback

在項目完成后，這位印尼客戶特意向我們反饋了設(shè)備的表現(xiàn)和使用體驗。客戶表示，上海挖百萬提供的二手挖掘機(jī)不僅滿足了項目需求，還超出了他們的預(yù)期。設(shè)備在復(fù)雜地形上表現(xiàn)出色，操作簡便且維護(hù)成本低，幫助他們順利完成了工程任務(wù)。客戶非常感謝我們在采購和交付過程中的支持，并表示將繼續(xù)選擇上海挖百萬作為他們未來設(shè)備采購的合作伙伴。

After the project was completed, the Indonesian client provided feedback on the machine's performance and their overall experience. The client stated that the used excavator from Shanghai Wabaiwan not only met but exceeded their project requirements. The machine performed excellently on the complex terrain, was easy to operate, and had low maintenance costs, helping them complete the project successfully. The client expressed their gratitude for our support throughout the purchasing and delivery process and indicated that they would continue to choose Shanghai Wabaiwan as their partner for future equipment purchases.

結(jié)語

Conclusion

這個成功的印尼客戶案例再次證明了上海挖百萬二手挖掘機(jī)市場在國際市場中的競爭優(yōu)勢。我們不僅提供高質(zhì)量的二手工程機(jī)械設(shè)備，還為客戶提供量身定制的解決方案和優(yōu)質(zhì)的售后服務(wù)，確保每一位客戶都能順利完成他們的項目目標(biāo)。如果您也在尋找可靠的二手挖掘機(jī)供應(yīng)商，上海挖百萬將是您的最佳選擇。

This successful Indonesian client case once again demonstrates Shanghai Wabaiwan Used Excavator Market’s competitive advantage in the international market. We not only offer high-quality used construction machinery but also provide customized solutions and quality after-sales service to ensure every client successfully achieves their project goals. If you are also looking for a reliable supplier of used excavators, Shanghai Wabaiwan is your best choice.

上海挖百萬二手挖掘機(jī)
網(wǎng)站：www.www.by7311.com
郵箱：wabaiwan@qq.com